Shipping policy

Shipping Policy

Depart Supply currently offers free standard shipping on U.S. orders.

Processing Time
Orders are typically processed within 1–3 business days before shipment.

Estimated Delivery
Most U.S. orders are estimated to arrive within 7–15 business days after the order is placed. Delivery times are estimates and may vary due to carrier delays, holidays, weather, customs, or other circumstances outside our control.

Tracking
When tracking information becomes available, it will be sent to the email address provided at checkout.

Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error in your order information. We cannot guarantee changes once an order has entered fulfillment.

Lost or Delayed Packages
If your tracking has not updated for an extended period or your package appears to be lost, please contact us and we will help investigate the shipment.