Refund policy
Return & Refund Policy
We want you to be satisfied with your purchase. If there is an issue with your order, please contact us through our Contact page.
Returns
You may request a return within 30 days of delivery. Items must be unused, in the same condition received, and in the original packaging.
Please contact us before sending anything back. We will provide return instructions and the appropriate return address. Do not return an item to the address shown on the shipping label unless instructed to do so.
Damaged, Defective, or Incorrect Items
Please contact us as soon as possible if your item arrives damaged, defective, or incorrect. Include your order number and photos of the issue so we can review it and arrange an appropriate replacement or refund.
Return Shipping
For returns based on a change of mind or preference, the customer is responsible for return shipping costs. If the item is damaged, defective, or incorrect, we will work with you on an appropriate resolution.
Refunds
Once an approved return is received and inspected, we will notify you of the refund status. Approved refunds are issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Order Cancellations
Contact us as soon as possible if you need to cancel an order. Once an order has entered fulfillment or shipped, cancellation may no longer be possible.
Non-Returnable Items
Items that have been used, damaged after delivery, or returned without prior authorization may not be eligible for a refund.